Frequently Asked Questions
Everything you need to know about shopping with Gagosian Shop.
How are limited edition prints and artworks shipped?
All artworks and limited editions are professionally packed using archival-safe materials and shipped via specialized couriers to ensure they arrive in pristine condition.
What is your return policy for rare books and editions?
Due to the rare and collectible nature of our inventory, returns are generally not accepted. However, if an item arrives damaged, please contact us within 48 hours of delivery with photographic evidence.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Please note that international orders may be subject to local customs duties and taxes, which are the responsibility of the recipient.
How can I track the status of my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery.
Are the items sold on Gagosian Shop authentic?
Absolutely. All items sold through our shop are sourced directly from the artists, their estates, or authorized publishers, ensuring 100% authenticity.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like Apple Pay and Google Pay.